Frequently asked questions

  • Server URL, login & password are configured, but hosts are not displayed.

    TouchMon needs the full cgi-bin path to function correctly (as Nagios may be set up in different ways, this can't be automated), e.g. https://nagios.host.net/nagios/cgi-bin

  • Authentication.

    TouchMon currently only supports Basic Auth.

  • Push Notifications

    We would like to implement Push Notifications into TouchMon, but it's currently not possible due to Apples Push Infrastructure. We would have to implement our own push message aggregation service that accepts push messages from TouchMon customer servers. As the push infrastructure that Apple provides is limited in terms of reliability, number of messages and message length, even if everything would work nicely, we wouldn't be able to guarantee a timely message delivery.


    However, there is a Service called Prowl from Weks LLC wich is compatible to TouchMon. There are also some articles about sending Nagios notifications to Prowl.

    Be aware that Prowl has the same limitations as described above!

  • Does TouchMon support opsview?

    TouchMon supports every nagios server which has "Basic" authentification turned on! By default opsview do not use "Basic" authentification, but that could be changed: more info

  • Which versions of Nagios are supported by TouchMon?

    TouchMon has been tested with the following Nagios versions:
    3.2.2, 3.2.1, 3.2.0, 3.1.2, 3.0.6, 2.10 as well as icinga 1.4 and 1.3

  • Setting Downtime doesn't work.

    Check if the datetime-format that is set in TouchMon is the same as in your Nagios installation. Nagios does not display any errors if this isn't set correctly.

  • URI-Support.

    You can start TouchMon via url:
    touchmon:// will start the application
    touchmon://?host=my_host_name starts the app and displays the given host

  • Graphing support.

    TouchMon supports NagiosGrapher
    (< V2.0) for services. You just need to install the plugin on your server and configure it for your services. TouchMon will automatically detect graphs.